This guide provides steps for BU Email users to set

  • Setting Up vacation or out-of-office notices
  • Providing generic replies/responses to the sender when a message is received and regardless of who sent it


NOTE: If you are looking to perform the steps on a "shared" Mailbox account, you will need to log in to the shared mailbox using "Single Mailbox" method outlined here first:  

https://helpdesk.brandonu.ca/support/solutions/articles/13000034177




BU Accounts using Webmail:

  • Open your internet browser to the https://webmail.brandonu.ca website.
  • Enter your BU Email Address and BU Password 
  • Once Logged in, click on the Gear symbol which is located in the upper right area of the scree, then click on View all Outlook Settings

  • Click on “Mail” then "Automatic Replies"

  • Under the Automatic Replies click “Send Automatic Replies", and type your message.
  • Click Save when done (in the bottom-right)



BU Accounts using Outlook Desktop App (Windows):


  • Open Outlook
  • Click on File menu at top-left Corner, then click the menu button that says Automatic Replies




TIPS For Automatic Replies


  • If you only want the rule to operate within a certain date range, you may also set a start and end date so that this rule turns on and/or off by itself
  • If you want to have external users (IE emails sent from other adderss other than senders using @brandonu.ca addresses) you will want to turn on "Send to external users" as well
  • You should test/verify that the rule is working.