This article describes how to pickup a ringing phone that you have configured as a team extension button on your phone.

  • When the team extension is ringing your phone will either ring or flash depending how you requested to set it up.
  • When the team extension is ringing you can press the team button
  • The phone display will display who is calling on the team extension
  • You will are given the option to either Answer or Ignore the call on the phone display
    • Press the "Answer" button and then pick up the handset to answer the call.
    • Press the "Ignore" button if you want to ignore the call and let it go to voicemail.