Office 356 – installing 32-bit application for program compatibility.  Example - Office integration for use with Raiser’s Edge 7.9  (Raiser's Edge does not support the 64-bit version of MS Office)

  1. Remove the 64-bit version of Office 365
    1. Click the windows icon in the lower-left corner of the screen
    2. Select Settings
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    3. Select Apps
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    4. In the middle window, scroll down and click on Microsoft 365 Apps for enterprise – en-us 
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    5. Click the Uninstall button
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    6. Click Uninstall again on the pop-up window
    7. When asked if you want to allow this app to make changes to your device, select Yes
    8. You may be prompted Ready to uninstall?  Click Uninstall
    9.  You will see a window with messaging and a progress bar Uninstalling…
    10. Reboot the computer
  2. Install the 32-bit version of office 365
    1. Open a web browser and in the address field type in https://portal.brandonu.ca
    2. You will be taken to a BU sign-in page.  Type in your BU email address and password, authenticating with the DUO prompt when it appears
    3. From the main screen, select the Install apps button located towards the top right-hand section of the screen
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    4. Select Other install options 
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    5. Select View apps & devices
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    6. From the Office – Version drop-down list, choose 32-bit
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    7. Click Install Office Text Description automatically generated with medium confidence
    8. If prompted to Open or Save As, save the file, which should save to the Downloads folder, the example below is from Microsoft Edge
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    9. Once the file has downloaded, go to your downloads, and click the file OfficeSetup.exe to start the installation
    10. You may be prompted with a screen Do you want to allow this app to make changes to your device?  Select Yes
    11. A window will come up with We’re getting things ready… then it will disappear and in a few seconds another window will appear Please stay online while Office downloads along with a progress bar (roughly takes 15 minutes)
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    12. The final screen will have the message You’re all set!, click Close
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    13. Close any screens you have open
    14. To check for installed app, click the windows icon and scroll down the list to see if Excel, Outlook, PowerPoint and Word can be found in the list of applications
    15. To pin an icon to the taskbar, right click the icon and select More – Pin to taskbar
    16. To create a shortcut on your desktop, right click the icon and select More – Open file location – find the icon in the list of items, right click the desired icon in the list, select Send to  - Desktop (create shortcut)