Brandon University

    No. Name Description 1 Beacon Light Displays Visual Alert for Incoming Calls and Voicemails 2 Phone Display Displays all phone information such...

This article will show you how to transfer a call. There are two ways to transfer a call. There is a Consultative Transfer and a Blind Transfer. M...

This article describes how to pickup a ringing phone that you have configured as a team extension button on your phone. When the team extension is r...

Adding a person to an active call (Conference Call) You can add participants to an active call to set up a conference call. Start a call. During a c...

With the BU IP (AKA Avaya) phone system, your phone account and extension number technically have two passwords associated with it. They are separate, uniqu...

This article will describe how to log into and review messages in a voicemail that is not your own extension. Press the Message button on your phone...

This article will describe how you can answer a subsequent call while already on a call. When you are on a call and a subsequent call comes in the p...

This article describes how to forward your incoming calls on the "Avaya" IP phone models to another BU internal extension, such as the voicemail...

       This article will describe how to display your other permitted extensions on your display so that you can see incoming calls and/or answer them. If...

This article guide outlines how to power cycle your BU Avaya phone.  This process typically should be done if your BU Avaya phone is not showing your standa...